Franchisee Roddy, Eastern Bay of Plenty born and bred, is a down to earth fella, with a heart of gold. His humble nature means he is super uncomfortable with the spotlight being on him, sorry Roddy!
He took over the store in April 2019 from Francie, who shared her knowledge and bestowed a staunch passion for customer service and values that Roddy continues to model and instill today in his tight-knit crew.
Roddy’s ambition as a young man saw him self-employed before 18, developing his own horticulture business and serving in the fire service for 23 years. He started out as a volunteer fire fighter, moving to Chief, “It was incredibly rewarding and challenging at the same time”, Roddy says, “It’s where I developed a real passion and pride in serving my community”.
His journey saw him move to a corporate lifestyle, where he worked in a large multi-national company for 17 years. Here he absorbed valuable experience in systems and process, yet at the same time observed some of the downsides that come with large corporations, where the wheels can tend to turn slower when it comes to decision making and action.